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HOW CONSUMERS PERCEIVE DIFFERENT MATERIALS, PACKAGING, AND WASTE: A PLASTIC-FOCUSED ANALYSIS

  • Jessica Schlossnikl - Institute of Materials Science and Technology, TU Wien, Austria
  • Barbara Hartl - Vienna University of Economics and Business, Austria - Institute for Advanced Studies, Austria
  • Anna-Maria Lipp - Institute of Chemical, Environmental and Bioscience Engineering, TU Wien, Austria - Competence Center Resilient Energy Systems, University of Applied Sciences Technikum Wien, Austria
  • Jakob Lederer - Institute of Chemical, Environmental and Bioscience Engineering, TU Wien, Austria
  • Vasiliki-Maria Archodoulaki - Institute of Materials Science and Technology, TU Wien, Austria

DOI 10.31025/2611-4135/2026.19591

Released under CC BY-NC-ND

Copyright: © 2025 CISA Publisher

Abstract

Plastic pollution is a topic that increasingly concerns consumers all over the world. Policymakers and industry practitioners are also called upon to work on solutions. One strategy to fight those amounts of plastic is recycling, which can only be achieved if consumers are convinced of the value and importance of plastic. Two online questionnaires with consumers were conducted in Austria, where separate collection infrastructure is well established, but recycling targets for plastic packaging are still unsatisfactory. The perception of the material itself, the material as waste, and the material as packaging was investigated. Results show that plastic is perceived as significantly worse than other materials (i.e. glass, paper, and metal) in various dimensions (perception as valuable, good, important, and natural). However, when asked if it is convenient, plastic comes close to the good evaluation of the other materials. The overall negative perception was also supplemented by participants' free associations, whereby an apparent dissonance between glass and plastic was identified. While plastic was associated with an overwhelming amount of waste and as "unnecessary," glass creates more ambivalent associations: although the higher weight is perceived as unfavorable, positive associations such as "recyclable" and "sustainable" predominate. Researchers, companies, and policymakers need to take this dissonance seriously and work to reconcile public perception by responsibly using and designing plastic packaging and enhance convenience during the disposal stage. This must be accompanied by clear consumer education, so that plastic is perceived as valuable material that consumers consider important to recycle.

Keywords

Editorial History

  • Received: 03 Sep 2025
  • Revised: 05 Feb 2026
  • Accepted: 25 Mar 2026
  • Available online: 05 May 2026

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